We want to assist you with any claims that may occur as a result of the storm. Keep in mind that insurance companies prioritize claims by severity when catastrophic situations such as this occur. Our goal is to get your claim reported so that the insurance company may begin adjusting it as soon as reasonably possible. We trust you will stay safe during this time.

 

If you would like to report a claim, please do one of the following:

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• Click here to “Report Your Claim”.

• Call your LifeStore office during normal business hours. Monday-Friday 8 am-5pm. You may also leave a message after hours and we will return your call promptly.

  • Boone: 828-264-8804

  • Sparta: 336-372-7992​

  • West Jefferson: 336-246-7297

  • Elkin: 336-835-4060

  • Lenoir: 828-758-4453

  • Newland: 828-737-0679

• Call 800-488-4999 during normal business hours. Monday-Friday 8 am-5pm. You may also leave a message after hours and we will return your call promptly.

• You may call the following employee cell numbers if you need more assistance after hours:

  • Jody Brown: 336-877-7414

  • Sandra Williams: 828-850-1418​

  • Dina Faulkner: 828-406-3683

  • Lori Osborn:  336-409-9456

  • Conla Rainey:  828-640-3974

• File a claim directly to your insurance company through your mobile device. You must have login information.

• Call your insurance company directly. Below is a list of numbers to assist you: